GENERAL TERMS 

FUNDAMENTAL VALUES 

ORDERS 

 DELIVERY 

CANCELLATION AND TERMINATION 

BRAND PRINCIPLE AND GUIDELINES 

ADDITIONAL PRODUCTS AND SERVICES 

SERVICES ELIGIBILITY 

CERTIFICATION 

RETENTION OF DATA 

ASSESSMENT 

TRAINING SCHOOL REQUIREMENTS 

MEMBERS AND VISITORS 

RIGHTS AND RESPONSIBILITIES 

SERVICE AND PRODUCTS POLICES

CONTRACTS

LOST OR DAMAGED SUFFERED 

PAYMENTS AND REFUNDS 

TERMINATION AND LIMITS 

DOS AND DON'T S

COMPLAINT AND DISPUTE RESOLUTION